Alerts you set ("Tell me when…")

Overview → Alerts → New alert: choose the rule, the store (or Every store) and who gets it, by email or text. Recent alerts lists what was caught.

Rule	Example
A sale is voided (of at least $X)	Any void of $50 or more
A refund is given (of at least $X)	Refunds of $100 or more
A sale gets discounts (of at least $X)	$20 or more off one sale
A drawer is over or short (by at least $X)	$10 or more at close
The drawer is opened without a sale (N times in one shift)	5 or more No sales
No sales during a shift (for at least N minutes)	45 minutes with no sale while open
A sale's price doesn't match the server	Any price check

Tip: Text messages need SMS switched on for your account. Email always works — ask support to switch on texts.

Emails to you and your team

Email	Who gets it	When
"<Business> alert: …"	People chosen on the alert	An alert rule matches
Scheduled report	Recipients of a scheduled email	On your schedule, as Excel, CSV or PDF
Low stock	Managers	Items at or below their reorder point
Reset your LeisureNexus password	The person	They asked for a reset link (valid 1 hour)
Purchase order from <Business>	Your vendor	You send a purchase order by email

Billing emails (owner)

Email	When
Your LeisureNexus trial ends in N days / tomorrow	7, 3 and 1 days before the trial ends, if no payment method is saved
Payment received — invoice N	An invoice is paid
Payment didn't go through — invoice N	An automatic payment failed; we try again 3 days later
LeisureNexus invoice N is past due	Reminders for an unpaid invoice
Your LeisureNexus subscription renews on …	30 and 7 days before a paid-ahead term ends
Your LeisureNexus subscription is cancelled	You cancelled; shows the date it ends

Messages to your customers

Message	When
Your receipt from <Business>	The cashier chose Email or text receipt — a private receipt link
Web shop order emails	Order received, shipped (with tracking), ready for pickup, cancelled
Campaign email or text	You send a campaign; only to customers who said yes; every email has an unsubscribe link and texts accept STOP
Waitlist text	The table is ready
Special order ready	A special order is ready to collect

Signals on the register

Signal	Meaning
Chime + count on Orders	A new online, table or delivery-app order
Red banner on the sign-in screen	Online orders arrived while nobody was signed in
N to send	Sales saved offline, not yet sent
Refused (red)	The server rejected a saved sale — a manager checks Transactions

Back office warnings

The Dashboard → Warnings card shows problems to act on, such as a shift open more than 14 hours, and Payments → Card payments without a sale lists cards charged where the register never saved the sale.

Events for your own software

Your developer can receive sales, voids, customer changes and wholesale invoices as signed webhooks — see Webhooks.