Common tasks: how do I…?
Quick answers for the jobs people do every day — prices, deals, stock, deliveries, staff, tax, refunds and reports.
Prices and items
| Task | How |
|---|---|
| Change a price today | Catalog → Items → the item → Price → Save. Registers pick it up within about 5 minutes or at the next sign-in. |
| Change prices on a date | Pricing & promotions → Scheduled price changes → Schedule change. |
| Run a deal | Pricing & promotions → New promotion (e.g. Multi-buy 2 for $5). Test it in Price check. |
| Raise many prices at once | Items → select → Change… → price by percent, End prices in .99. |
| Add a barcode to an item | Catalog → Scan → scan → We already sell this item → pick it → Add barcode. |
| Print shelf labels | Items → select → Print labels. |
Stock
| Task | How |
|---|---|
| Count one item | Catalog → Scan → scan it → Count → type the number → Save count. |
| Count many items | Inventory → Counts → Start a count → save counts → Post differences. |
| Throw out damaged stock | Scan → Remove → Damaged, or Inventory → Waste or adjust. |
| Order stock | Purchasing → Smart reorder (or From reorder list) → approve → send. |
| Receive a delivery | Purchasing → the order → Receive goods; or Deliveries → Receive a DSD delivery. |
| Move stock to another store | Inventory → Transfers → New transfer. |
Customers
| Task | How |
|---|---|
| Give store credit | Customers → the customer → Store credit → amount and reason. |
| Open a house account | Customers → the customer → Allow charging purchases to an account + credit limit. |
| Make a customer tax exempt | Customers → the customer → Tax exempt → certificate number and expiry. |
| Send an offer | Catalog → Campaigns → New campaign. |
Register and staff
| Task | How |
|---|---|
| Add a cashier | Administration → Staff & roles → Add staff with a PIN. |
| Reset a forgotten PIN | Staff & roles → the person → set a new PIN. |
| Let a manager open the back office from the register | Their role needs "Open the back office from the register"; they press Shift → Back office. |
| Switch a cashier to Spanish | Shift → Español (or on the sign-in screen). |
| Replace a register device | Registers → Unpair the old one → Pair device on the new one. |
| Fix receipts not printing | Shift → Devices → Printer setup. |
Money and reports
| Task | How |
|---|---|
| See yesterday's sales | Reports → Dates: Yesterday; download from All reports. |
| Check a drawer | Transactions → Shifts (X/Z) and over/short. |
| Find a sale | Transactions → Receipt number, or the Activity log search. |
| File sales tax | Accounting → Sales tax collected for the period. |
| Pay staff | Workforce → Timesheets → Approve week → export to Gusto, ADP or Paychex. |
| Record the card deposit | Accounting → Money → Record deposit (card settlement, fees kept). |
| Email a report every Monday | All reports → Scheduled emails. |
Still stuck? Email support@leisurenexus.com or send us a message — we're happy to help.