Common tasks: how do I…?

Quick answers for the jobs people do every day — prices, deals, stock, deliveries, staff, tax, refunds and reports.

6 min read Updated Oct 17, 2026

Prices and items

TaskHow
Change a price todayCatalog → Items → the item → Price → Save. Registers pick it up within about 5 minutes or at the next sign-in.
Change prices on a datePricing & promotions → Scheduled price changes → Schedule change.
Run a dealPricing & promotions → New promotion (e.g. Multi-buy 2 for $5). Test it in Price check.
Raise many prices at onceItems → select → Change… → price by percent, End prices in .99.
Add a barcode to an itemCatalog → Scan → scan → We already sell this item → pick it → Add barcode.
Print shelf labelsItems → select → Print labels.

Stock

TaskHow
Count one itemCatalog → Scan → scan it → Count → type the number → Save count.
Count many itemsInventory → Counts → Start a count → save counts → Post differences.
Throw out damaged stockScan → Remove → Damaged, or Inventory → Waste or adjust.
Order stockPurchasing → Smart reorder (or From reorder list) → approve → send.
Receive a deliveryPurchasing → the order → Receive goods; or Deliveries → Receive a DSD delivery.
Move stock to another storeInventory → Transfers → New transfer.

Customers

TaskHow
Give store creditCustomers → the customer → Store credit → amount and reason.
Open a house accountCustomers → the customer → Allow charging purchases to an account + credit limit.
Make a customer tax exemptCustomers → the customer → Tax exempt → certificate number and expiry.
Send an offerCatalog → Campaigns → New campaign.

Register and staff

TaskHow
Add a cashierAdministration → Staff & roles → Add staff with a PIN.
Reset a forgotten PINStaff & roles → the person → set a new PIN.
Let a manager open the back office from the registerTheir role needs "Open the back office from the register"; they press Shift → Back office.
Switch a cashier to SpanishShift → Español (or on the sign-in screen).
Replace a register deviceRegisters → Unpair the old one → Pair device on the new one.
Fix receipts not printingShift → Devices → Printer setup.

Money and reports

TaskHow
See yesterday's salesReports → Dates: Yesterday; download from All reports.
Check a drawerTransactions → Shifts (X/Z) and over/short.
Find a saleTransactions → Receipt number, or the Activity log search.
File sales taxAccounting → Sales tax collected for the period.
Pay staffWorkforce → Timesheets → Approve week → export to Gusto, ADP or Paychex.
Record the card depositAccounting → Money → Record deposit (card settlement, fees kept).
Email a report every MondayAll reports → Scheduled emails.

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