Button	What it does	Example
Names	Tap your name, type your 4–6 digit PIN, press Sign in. Five wrong PINs lock that name for a few minutes.	Aisha taps "Aisha Khan" and types her PIN.
Not …?	Back to the list of names.	Tapped the wrong name.
Español / English	Register language. Chosen before signing in, it becomes that cashier's language.	Maria works in Spanish.
Time clock	Clock in or out with your PIN without opening the register. Hours go to Workforce → Timesheets.	Start of shift.
Light / Dark / System	Screen colours.	Dark at night.
Open shift	First sign-in of the day: count the drawer and confirm the opening amount.	$100.00 float.
Sign out	Leave the open-shift screen without opening a shift.

A red banner on the sign-in screen means online orders arrived while nobody was signed in.

Sell screen — top bar

Button	What it does	Shown for
Online / Offline · N to send	Connection light. "3 to send" = 3 sales saved offline. Refused (red) = a sale the server rejected; a manager checks it in Transactions.	Everyone
Stop all	Emergency stop for every pump.	Gas stations
Appointments	Today's bookings: Here, No-show, Cancel, Ring up, Book walk-in.	Services
Tables	Floor plan: free, seated, items not sent. Tap a table to open or start its order.	Food and drink
Waitlist	Add a party, Seat now, Gone.	Food and drink
Orders	Open orders on every register in the store; New order.	Food and drink
Gift card	Sell, top up or check a balance.	Everyone
Layaway	Layaway and special orders.	Not food
Refund	Start a return (with an empty sale).	Everyone
Shift	The Shift menu (below).	Everyone

Finding items

Scan a barcode, or type to search… — scanner, or part of a name, SKU or barcode. Stock beside a result shows stock here and in other stores.
Camera icon — scan with the device camera.
Quick keys (or Menu in restaurants) — tiles by department, with an A–Z jump.
Unknown barcode → Add this barcode → We already sell it (pick the item, then One or Pack of 2/4/6/12/24) or It's a new item (name, department, price). It rings up straight away; cashiers without "Add and edit items" need a manager's PIN.

Prompts while selling

Prompt	Why	Example
Choose size / colour	Variants	T-shirt → Medium → Blue
Options	Modifier groups (required or optional)	Burger → Cheese, No onion
Price	Open-price item	Deli $6.49
Weight	Sold by weight; reads the scale or type it	Bananas 1.25 lb
ID check — 21+	Age-restricted item. Scan the licence or type the birth date; Refuse sale (no ID) removes it.	Beer
Sale not allowed	Restricted-sales hours	No beer before noon Sunday
Serial number	Serial-tracked item; No serial if none	Phone
Who's doing it?	Services: pick the staff member (commission)	Haircut with Jordan

Changing a line (tap it)

Button	What it does
− / +	One less / one more.
Price	Change the price (Override prices, or a manager's PIN).
Discount	Percent or amount off the line (Apply discounts, or a manager's PIN). Non-promotable items show "Can't be discounted".
Options / Kitchen note	Change modifiers or add a kitchen note.
Remove item	Take the line off.

Totals side

Button	What it does
Dine in / To go / Delivery / Drive-thru	Order type with a table number or name.
Add customer	Search by phone, name or loyalty number, or add one. Shows Tax exempt and House account. Tap again to remove.
Items / Subtotal / Savings / taxes / Total	Live totals; each tax by name.
Pay $X	Opens the Pay screen.
Coupon · Points · Employee	Savings for the whole sale: a coupon code, loyalty points, or an employee purchase (the employee types their own PIN).
Discount	Percent off the whole sale.
Hold / Recall held sale	Park a sale and bring it back. Manager-approved discounts must be approved again after a hold.
Clear	Empty the sale.
Seat / Course / Fire course / Send / Save order / Move / Merge	Restaurant ordering.

Pay screen

Button	What it does	Example
Cash	Exact, $10, $20, $50, $100 or type the amount; shows change.	$8.75 due, $20 given → $11.25 change
Card	Sends the amount to the reader. Tips: 15/18/20% (or yours), Other amount, No tip. C-stores: Cash back? up to $100. Cancel card payment stops the reader.	Visa **4242 approved
EBT SNAP	Pays SNAP-eligible items only (shown in brackets); those items become tax-free.	SNAP pays the chips, cash the soda
Gift card	Scan; Use $X takes up to what's left.
Store credit	The customer's credit balance.
House account	Charges the customer's account up to the limit. Works offline.
Fleet	Driver ID, vehicle, odometer.
Split evenly	2, 3, 4, 5, 6 or 8 guests; the last pays the remaining cents.	$60 ÷ 3 = $20
Pay part	Pay an amount, then choose how.	$5 cash + $3.75 card
Separate checks	Restaurants: tap what this guest had.
Remove (on a payment)	Take a payment back off; a charged card is voided first.
Back to sale	Return to the sale; charged cards must be finished or voided.

After paying, Sale complete shows the change in large numbers, the receipt number, Print receipt, Email or text receipt and New sale.

Refunds

With an empty sale, Refund.
With receipt: scan or type the receipt number (e.g. 001-01-000123) → Find → choose items and quantities. Price, tax and any card price come back in the right proportion.
No receipt: scan the returned items.
Reason → Review refund: shows where the money goes (cash, the original card, store credit); asks for a manager's PIN if needed.
Refund complete shows what to give back.

Voids

Before paying: remove the line or Clear.
After paying: Shift → Recent sales → Void (manager approval). The card is voided; the sale stays visible as voided and is left out of every total.
Restaurants: an item already sent is voided with a reason, and the kitchen gets a VOID ticket.

Layaway and special orders

Layaway → New layaway from cart or New special order from cart (a customer must be on the sale). Each order shows Total, Paid and Left with Take a payment, Mark ordered, Pick up now and Cancel order (payments go to store credit).

Button	What it does
X report	Totals so far without closing.
Safe drop	Cash moved from the drawer to the safe.
Recent sales	This register's sales: Reprint, Refund, Void.
Paid in / Paid out	Cash in or out with a reason.
No sale	Opens the drawer (logged; may need a manager).
Lottery count / Lottery payout	Count bins; pay a winner up to $599.
Devices	Printer, drawer, scanner, scale, display, card reader status and tests; Printer setup.
Back office	Opens the back office signed in as you.
Help	The Helper, in English or Spanish, also offline.
Lock register	Signs you out (hold an open sale first). Locks itself after 5 minutes idle with no sale open.
Español / English	Your register language.
Close shift	Blind count, over/short and the Z report. Waiting sales are sent first.
Send now	Sends sales saved offline.

Fuel (pump bar)

Button	What it does
Prepay…	Customer pays first; the pump is authorised for that amount. Less pumped → Prepay change owed → Give change or card refund.
Authorize (pay after)	Customer pumps first.
Add to sale	Put a finished fueling on the sale.
Stop pump / Stop all	Stop one or every pump.

Kitchen screen

Tickets by station with timers, bumped when ready. Stations shown picks what this screen displays.

Sign-in screen ("Who's working?")