Automate routine work and add your own fields

Set up "when this happens, do that" automations, keep store to-dos in Tasks, and add custom fields to items, customers, vendors, purchase orders and staff.

6 min read Updated Oct 22, 2026 Automations & Custom Fields module

Before you start

You need the Manage settings permission (owners have it). Automations work on every plan.

1. Make an automation

Administration → Automations → New automation: a name, the store (or every store), When and Do this.

WhenYou choose
A sale or refund is rung upTotal at least $, items or departments, how it was paid, with or without a customer
An item runs lowItems or departments; a number of units or each item's reorder point
At a set timeEvery day, a weekday or a day of the month, in store time
A new customer is added—
A shift is closedOver or short by at least $
A customer invoice is overdueDays after it was due
A vendor bill comes dueDays before it is due

Actions (up to 10, in order): Send an email, Send a text, Notify the owner app, Add a task, Call a webhook (signed with a secret), Change prices and Draft a purchase order (for items running low). Messages can use words like {total}, {cashier}, {item} and {store}.

Test shows what each action would do without doing it. Each run is kept with its result.

Example: when a shift closes short by $20 or more → text the owner and add a task "Count the drawer again".

2. Tasks

Overview → Tasks: to-dos for the store you are in, added by automations or typed here with a due date. Tick one when it's done; overdue ones are marked.

3. Custom fields

Administration → Custom fields: up to 30 of your own fields on Items, Customers, Vendors, Purchase orders and Staff — Text, Number, Date, Yes / no or a Choice list. Mark one Required, or Show in the list as a column. Each form gets a More details box. Exports include a column per field and an item import fills a field from a column with its name.

Example: "Shelf life (days)" on items, shown in the item list.

Reports and alerts · Developer API · Items and catalog

Still stuck? Email support@leisurenexus.com or send us a message — we're happy to help.