Staff, roles and keeping your account secure

1. Add staff

Administration → Staff & roles → Add person: name, email (for back office access) and their role at each store. Register-only staff just need a PIN.

2. Roles and permissions

Use the built-in roles (Owner, Manager, Cashier…) or create your own from the permission list. Permissions follow your plan — you will only see options for modules you have. Assign roles per store or for all stores.

3. Two-step sign-in

Each person can turn on two-step sign-in in Account security with an authenticator app, and keep the recovery codes. The owner can require it for managers.

4. Activity log

Administration → Activity log records every important action, with filters for area, person, store and date, and search across names, items and receipts. It cannot be edited or deleted.

5. Letting support help

If you need LeisureNexus support to look at your account, allow access on the Security page for 1 hour, 24 hours or 3 days. A banner shows while support is signed in, and you can end it any time. Support can never see passwords, PINs or payment keys.