Playbook: wholesale and distribution
Price levels and terms, credit limits, sales orders from quote to invoice, bins, pick-pack-ship, receivables and orders by API.
What you get
The Wholesale and distribution ERP profile adds Wholesale (sales orders, price levels, terms, invoices) and the Warehouse tools (bins, put away, picking, packing, serials).
Step-by-step setup
- Administration → Your business → How should the ERP work? Wholesale and distribution.
- Administration → Stores: add your warehouse with This is a warehouse (holds stock, supplies stores, no registers).
- ERP → Warehouse → Bins → Turn on bins → Add many (aisles × bays × levels), print bin labels.
- Catalog → Items → Units (cases, pallets): what each unit holds, its barcode and weight.
- ERP → Vendors and items each vendor sells; ERP → Purchasing to buy.
- ERP → Wholesale → Price levels: e.g. "Restaurant" 15% off list, with set prices for some items.
- Customers → each business customer: House charge account with a credit limit, their price level and payment terms (e.g. Net 30).
Order to cash
| Step | Where | Result |
|---|---|---|
| Take the order | Wholesale → New order | Prices from the customer's level; lines in units or cases |
| Confirm | Confirm | Ready for picking |
| Pick | Warehouse → Picking (one order or a wave) | Walk-order pick list; scan bin, item and serials |
| Pack and ship | Pack and ship: cartons, weight, tracking, Packing slip | Stock leaves at average cost |
| Invoice | Invoice to account | Invoice due by the customer's terms |
| Get paid | Customers → Record → Payment received | Receivable cleared |
Orders show Open, Invoiced or Overdue. Going over a credit limit needs Allow going over the customer's credit limit.
Taking orders from other systems
Customers' orders can arrive through the Developer API as draft sales orders (POST /v1/sales-orders), and you can be told when an order is invoiced with the sales_order.invoiced webhook.
Related guides
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