Playbook: restaurant or café

Menu-first register, options and modifiers, floor plan and tables, courses, the kitchen screen, tips, online and QR ordering, waitlist and delivery apps.

10 min read Updated Oct 17, 2026

What you get

Choosing Food and drink adds tables, the kitchen screen, item options, the waitlist, online and table ordering, and delivery apps. The register switches to a menu-first layout.

Step-by-step setup

  1. Administration → Your business → Food and drink. Under Tips, turn on Ask for a tip on card payments and set up to 4 suggested percents (e.g. 15, 18, 20, 25).
  2. Catalog → Departments = your menu sections (Breakfast, Mains, Drinks). Add pictures — they become the register's menu tabs. Set the kitchen station (Grill, Bar, Cold) on each.
  3. Catalog → Options → New option group, for example "Milk" (required, 1 choice: Whole default, Oat +$0.70, Almond +$0.70) or "Toppings" (up to 3). Attach groups to items in the item form → Options & kitchen.
  4. Catalog → Items: add dishes with price and picture. Open price for market-price items.
  5. Point of sale → Floor plan: areas (Main room, Patio) and tables with seats and shape. QR codes prints a code per table for ordering from the phone.
  6. Point of sale → Online ordering: Take online orders, page address (/order/your-name), Ready in minutes, payment choice, Waitlist online and Order from the table.
  7. Point of sale → Delivery apps: connect DoorDash, Uber Eats or Grubhub (needs your partner account with them).
  8. Set up a kitchen screen on a tablet, and kitchen printers in Point of sale → Hardware.

Service flow

StepRegister
Seat guestsTables → a free table → number of guests
Take the orderTap items; Seat and Course for each; Options / Kitchen note on a line
Send to kitchenSend — each station gets its ticket; later additions arrive as a new round
Fire the next courseFire course 2 when ready
Move or joinMove to another table, Merge two checks
PayPay → Split evenly, Pay part or Separate checks; tip on the card reader
Counter ordersDine in / To go / Delivery / Drive-thru with a name or table number

Kitchen screen

Tickets appear by station with timers and are bumped when ready. Stations shown picks what each screen shows. Voiding a sent item needs a reason and sends a VOID ticket.

Waitlist

Register → Waitlist → Add a party (name, size, mobile, quoted wait). Seat now when ready; guests can also join online and watch their place.

Food and drink · Online ordering and web shop · Payments and tips · Workforce and tips

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